NehaSkin: Growing a More Connected Business with text.lk

NehaSkin

Neha Mariyam Amarasiri

Products

Use cases

Alerts and Notifications, Marketing and Promotions, Sales and Support, Verification and Identity

Helping NehaSkin communicate better, automate more, build digitally, and strengthen customer relationships

At text.lk, we believe technology should do more than provide businesses with individual tools. The right technology should help businesses communicate better, reduce repetitive work, improve customer experiences, establish a strong digital presence, and create a foundation for sustainable growth.

Our partnership with NehaSkin is a great example of this.

Founded by Neha Mariyam Amarasiri, NehaSkin has been growing as a customer-focused skincare brand. As the business evolved, so did its need for reliable customer communication, marketing, verification, automation, digital engagement, and a professional online presence.

Through text.lk and our partner ecosystem, we have been able to support NehaSkin across several important areas of its business.

The Challenge

As a growing brand, NehaSkin needed to manage more customer interactions while continuing to provide a consistent and professional experience.

The team needed better ways to:

Keep customers informed with timely alerts and notifications
Communicate promotions and marketing campaigns
Support verification and identity-related processes
Reduce repetitive manual work
Improve business operations and data handling
Engage customers through WhatsApp
Explore automation and AI-powered customer communication
Build a professional digital presence for the brand
Provide customers with an online destination where they can discover NehaSkin and its products

Rather than treating these as completely separate challenges, we wanted to provide NehaSkin with access to a broader technology ecosystem that could support different stages of its growth.

Building a Stronger Digital Presence with CodeROG

A modern business needs more than communication and automation. It also needs a strong digital home.

For NehaSkin, having a professional website was an important part of building its online presence and giving customers a dedicated place to learn more about the brand.

Through CodeROG, a partner company of text.lk, the NehaSkin.lk website was developed to provide the brand with a dedicated digital presence.

The website gives NehaSkin a professional platform to present its brand, communicate with customers, showcase its offerings, and establish a stronger presence online.

This is an important part of the broader technology ecosystem supporting NehaSkin.

The website, customer communication tools, WhatsApp solutions, business automation, and marketing capabilities can work together to create a more complete digital experience for the brand.

In other words, we are not only helping NehaSkin communicate with customers—we are also helping create the digital infrastructure through which customers can discover and interact with the brand.

How text.lk Supports NehaSkin

Our solutions have helped NehaSkin strengthen its customer communication and create more efficient ways of interacting with its audience.

Alerts & Notifications

Timely communication is essential for a growing business.

Through text.lk Alerts & Notifications, NehaSkin can communicate important information to customers in a more structured and reliable way.

This helps the business keep customers informed while reducing the dependence on completely manual communication.

Marketing & Promotions

For a customer-focused brand like NehaSkin, staying connected with its audience is an important part of growth.

Our Marketing & Promotions solutions provide NehaSkin with another channel to communicate promotions, campaigns, product updates, and other relevant information directly to customers.

This complements the brand’s wider digital marketing efforts and creates additional opportunities for customer engagement.

Verification & Identity

Trust is an important part of any digital customer relationship.

Through Verification & Identity solutions, text.lk supports NehaSkin with technology that can be incorporated into verification processes, helping create more reliable customer interactions as the business continues to grow.

Extending the Partnership Through MyBis

Our goal at text.lk is not limited to communication services.

Through our partner company MyBis, NehaSkin can also access services focused on Business Automation and Data Entry.

For a growing business, repetitive operational tasks can consume valuable time.

Business automation can help streamline processes, while data entry services can support the handling and organization of business information.

Together, these services give NehaSkin additional opportunities to reduce manual workload and focus more of its resources on customers and business growth.

Connecting NehaSkin With Customers Through WhatsFlow

WhatsApp has become an important communication channel for businesses and their customers.

Through our partner company WhatsFlow, NehaSkin can access a range of WhatsApp-focused solutions, including:

WhatsApp Business Automation
WhatsApp AI ChatBot
WhatsApp Bulk Marketing

These solutions provide NehaSkin with additional ways to communicate with customers through a platform they already use regularly.

WhatsApp Business Automation

Automation can help businesses manage repetitive customer interactions more efficiently.

For NehaSkin, WhatsApp Business Automation creates opportunities to build more structured customer communication workflows while reducing the need for manual handling of routine interactions.

WhatsApp AI ChatBot

As customer interactions increase, responding to common questions manually can become increasingly time-consuming.

A WhatsApp AI ChatBot provides NehaSkin with the ability to explore AI-powered customer assistance, helping answer common questions and improve response efficiency.

WhatsApp Bulk Marketing

For promotions and customer campaigns, WhatsApp provides a direct communication channel.

With WhatsApp Bulk Marketing, NehaSkin has another way to communicate relevant promotional messages and campaigns to its customer audience.

More Than Individual Tools

What makes the NehaSkin story particularly meaningful to us is that this partnership is not about one product, one service, or one communication channel.

It is about bringing together different technologies to address different business needs.

CodeROG helped establish NehaSkin’s digital presence through the development of NehaSkin.lk.

text.lk supports customer communication through:

Alerts & Notifications → Marketing & Promotions → Verification & Identity

Our partner ecosystem extends that support through:

MyBis → Business Automation & Data Entry

and

WhatsFlow → WhatsApp Business Automation, AI ChatBot & Bulk Marketing

Together, these solutions create a broader technology foundation for NehaSkin—from its website and digital presence to customer communication, marketing, automation, and engagement.

The Result: A Stronger Foundation for Growth

For NehaSkin, the value of this technology is ultimately about more than automation or having a website.

It is about creating a better way to communicate with customers, establishing a stronger digital presence, reducing unnecessary manual work, and building systems that can support the business as it grows.

The NehaSkin.lk website gives the brand a dedicated online presence.

text.lk helps support customer communication and marketing.

MyBis helps address business automation and data-related work.

WhatsFlow provides tools for WhatsApp-based communication, automation, AI assistance, and marketing.

And together, these solutions form a connected technology ecosystem around the business.

We are proud to play a role in that journey.

NehaSkin’s story demonstrates how a growing business can combine digital presence, communication technology, automation, AI, and customer engagement to create more efficient and customer-focused operations.

And as NehaSkin continues to grow, we look forward to continuing to support its journey.

A Word From NehaSkin

“When I started NehaSkin, my biggest goal was to build a brand that could connect with customers beyond simply selling skincare products.

As our business grew, we needed better ways to communicate with customers, promote our products, verify information, and automate repetitive work. That’s where text.lk became an important part of our growth journey.

Through text.lk, we’ve been able to use Alerts & Notifications, Marketing & Promotions, and Verification & Identity solutions to communicate with our customers more effectively and keep them informed at the right time.

What made the experience even more valuable was having access to additional business solutions through text.lk’s partner companies.

With MyBis, we were able to improve areas such as Business Automation and Data Entry, helping us reduce manual work and operate more efficiently.

Through WhatsFlow, we’ve also been able to explore WhatsApp Business Automation, WhatsApp AI ChatBot, and WhatsApp Bulk Marketing, giving us better ways to engage with our customers where they already spend their time.

For us, this isn’t just about using different technologies. It’s about making our business more efficient, improving the customer experience, and creating a stronger foundation for growth.

I’m genuinely happy to have text.lk as a technology partner in NehaSkin’s journey. Their solutions have helped us move from doing things manually to building a more connected and automated business.

Thank you, text.lk, MyBis and WhatsFlow, for being part of the NehaSkin story. We’re excited about what’s ahead! 💙”

— Neha Mariyam Amarasiri
Founder, NehaSkin